Helpdesk

Accessing Mobile App

First, we recommend downloading the Taplive mobile app. When you log in for the first time, a prompt will appear guiding you to download the app.

Important: To use both the Taplive app and have a dedicated profile app, you’ll need to use two different mobile browsers. The browser you use to log into your Taplive account should be your primary browser, while the secondary browser can be used to access your profile for quick sharing

follow the steps below.

For iPhone (Safari Browser):

• Open Safari and go to your Taplive profile URL.
• Tap the Share icon (📤) at the bottom of the screen.
• Scroll down and select Add to Home Screen (➕📱).
• Choose a name for your icon (e.g., "My Taplive"), then tap Add.
• Your Taplive profile will now appear on your home screen like an app!

For Android (Chrome Browser):

• Open Chrome and navigate to your Taplive profile URL.
• Tap the Menu icon (⋮) in the top-right corner.
• Select Add to Home Screen (➕📱).
• Customize the name for the shortcut, then tap Add.
• The icon will now be on your home screen for easy, one-tap access!

After installing both icons on your mobile device, you can organize them by creating a folder and naming it "Taplive" to keep both icons together. One for Editing your profile checking your stats and referrals, and the other for instant sharing!

With your Taplive profile on your home screen, sharing is a breeze. Just tap, open, and share your world with anyone you meet!