If you're having trouble signing into your Taplive account, don’t worry! Follow these steps to regain access quickly.
1. Double-Check Your Login Details
- Make sure you're using the correct email and password.
- Check for typos or caps lock if your password isn’t working.
- If you have multiple emails, try using a different one that might be linked to your account.
2. Reset Your Password
If you forgot your password, you can reset it:
- Click "Forgot Password?" on the login page.
- Enter your registered email address.
- Check your email for the password reset link and follow the instructions.
💡 Tip: If you don’t see the email within 10 minutes, check your spam folder—especially if you're using AOL or Yahoo.
3. Didn't Receive the Activation Email?
If you're signing in for the first time and didn’t receive an activation email:
- Check your inbox and spam/junk folder.
- If you still can’t find it, request a new activation email.
4. Try a Different Browser or Device
Sometimes, login issues can be caused by:
- Browser cache – Clear your browser’s cookies and cache.
- Extensions or blockers – Disable ad blockers or try a different browser.
- Device issues – If possible, try logging in on another device.
5. Contact Taplive Support
If none of the above steps work, our support team is here to help!
- Submit a request via our Support Page.
- Provide details about the issue, including any error messages you see.
We’ll get you back into your account as soon as possible! 🚀